The
Five Elements of Board Engagement (FEBE)
Panthea
advises private and public sector Chairmen on their board’s
performance. We base our advice on an analysis of board engagement.
We measure engagement because we believe this is what drives
effectiveness. Indeed, board reviews that focus on effectiveness
do not appear to have enhanced board performance. Take the
example of a board frequently reviewed; the former Dean of
Stanford Business School headed its audit committee; among
the non-executives were a former UK government minister,
two CEOs of large US corporations and a female Professor
of Economics from Asia; it had a clear code of ethics and
received numerous accolades for good governance. One might
expect this board to be effective. But the company was Enron
and this board was ineffective. It was ineffective because
it was not engaged.
Our analysis of academic research, of
30 Chairman interviews, of studies on plc and private
equity owned boards, and of UK board composition all highlight
the importance of engagement to board performance. Warren
Buffett puts it well: “over…40 years, I have
been on 19 … boards and ... interacted with perhaps
250 directors. The great majority … their contribution …was
minimal at best and, too often, negative. [They]…simply
did not know enough about the business and/or care enough
about shareholders to question foolish acquisitions or egregious
compensation. My own behaviour...frequently fell short as
well. Too often I was silent when management made proposals…counter
to the interests of shareholders. Collegiality trumped independence.”
To
assess a board’s engagement we analyse five elements
of board engagement (FEBE). We start by assessing the board’s
focus: is there a clear vision and strategy and are they
shared and understood by each board member? They may have
their own view on the priorities within the strategy, but
they must be aligned on the issues at hand. We then look
at the perspective that the board brings: does the board
collectively have the right skills, knowledge and experience
to challenge, drive and support the executive? We look at
the board’s infrastructure: are the right issues tabled;
is information shared in time; is the division of responsibility
and authority between board and executive clear, and are
the right sub-committees in place? The behaviour of the board
is the fourth element: is the board chaired effectively?
Do all members contribute and does the board actually question,
challenge, guide and direct business performance? Finally,
we evaluate whether all the dots join up, and ask whether
the board is fit: the right scale, shape and size in view
of the ownership structure, organisation complexity and commercial
context.
As output, we provide the Chair with
a benchmarked and carefully analysed view on the board’s
engagement and how to improve it. We monitor the progress
the board makes in changing its engagement and enhancing
its performance. We give the board tools to self-evaluate
their progress, and we provide the Chair and the board with
annual progress reviews.
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