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FEBE: The Five Elements of Board Engagement

The study of boards is strong on opinion; weak on data and fact. There are no generally accepted standards of board effectiveness; approaches to the analysis and development of boards vary substantially; no particular approach appears to have weathered the recent economic storm better than another. It is hard for Chairs, their boards and investors to be confident in board performance. We want to change this.

Just as Arthur Andersen offered concerned investors an independent audit of an organisation’s financial health in the context of the Crash of 1929, so we want to provide the standards for an independent audit of ‘leadership health’ for investors and for boards themselves. We plan to make these standards available to both clients and other suppliers to improve them towards a set of generally accepted standards. We are developing our approach in a coalition with other consulting firms and academia using senior insight and judgement and experience in the field with clients.

The approach focuses on board engagement and how to improve it sustainably. We focus on board engagement as an input because we believe it drives effectiveness as an output. We gather standardised data systematically. We make benchmark comparisons with other boards. We use this benchmark analysis to make recommendations for a board to improve its engagement and deliver sustained effectiveness.

Context: an effective board?

context

Context: non-executive or not engaged?

engaged

Board effectiveness is built on individual and team engagement

A common thread in the analysis of board effectiveness is engagement. Boards that

  • Know enough about the organisation’s activities
  • Care enough about the organisation and its objectives
  • Take time to question and challenge
  • Work effectively with others

Challenge is to analyse and measure engagement

  • Role of Panthea and FEBE: Five elements of board engagement
We analyse and measure board engagement

analyse

Five Elements of Board Engagement: FEBE

five elements

Focus: does the board have a shared view of the issues?

output

 

Perspective: does the board have experience on these issues?

perspective

Infrastructure: are the board’s processes and organisation effective?

Infrastructure

Behaviour: does the board collaborate effectively?

Behaviour

Fit: overall, is this the right shape and size of board?
fit
Output : Summary messages & recommendations
output
How we work: six steps over about six weeks

1. Hold initial interviews with the Chair

2. Review the board’s documentation (e.g. strategy, member CVs, past minutes).

3. Questionnaire and interview each board member to test their views on the board’s

  • Focus, perspective, infrastructure, behaviour, and fit

4. Observe a board meeting and sub-committee to validate self-reported comment.

5. Benchmark the results against other boards’ FEBE output to analyse and recommend:

  • Gaps in board engagement against benchmark
  • Steps to improve the board’s effectiveness inc. succession planning
  • A board development plan for its individuals and the whole

6. Discuss a draft with the Chair before refining and feeding back to the whole board

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a | Leadership Quotient Limited 2008 design by mystery.co.uk